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BOARD REPORT: JUNE 2003


End-of-year Report to the ACE Board
Publishing Special Interest Group
May 14, 2003

This is a report of the activities of the ACE Publishing Special Interest Group (PubSIG) for the 10 months from August, 2002, through May, 2003.

PubSIG’s goals for the year 2002-2003:
In the Publishing SIG business meeting at Savannah and in subsequent discussions among members and leaders, we identified five specific goals for the year:
1. To explore common interests between PubSIG and the NRMOs (National Resource Management Officers)
2. To increase PubSIG members' sharing of experiences in their units that might interest other members (for instance, make a commitment to respond at least once a year to a request for information)
3. To encourage members to use the PubSIG mailing list to troubleshoot problems, and then post all the suggested solutions
4. To maintain a useful, up-to-date PubSIG web site
5. To add C&A materials to the PubSIG web site (winning entries in PubSIG categories along with their entry and judging forms)

Successes in reaching those goals:
1. NRMOs: Vice-Chair-Elect Natalie Johnson attended the annual meeting of NRMOs in October. NRMO members are primarily warehouse managers and customer service staff, but they do have some areas of common interest with publication editors, account technicians, inventory software programmers, department heads, etc. Judy Rude is leading a PubSIG-sponsored breakout session on NRMOs at ACE/NETC in Kansas City.
2 & 3. Sharing and troubleshooting: We’ve had an active exchange of queries, stories, and suggestions on the PubSIG listserv and have posted summaries of the query responses--regarding electronic vs. print publishing, charging for file downloads, customizing PDFs for individual county office use, and readability-rating software--to the PubSIG web site.
4. Web site maintenance: Meg Ashman, Kim Parker, and Vice-Chair Diane Bowen have worked together to keep our web site up to date and improve its overall usefulness.
5. C&A award winners online: We have listed the C&A award winners on the PubSIG web site, but have not posted the winning entries themselves, their entry forms, or their judging forms.

Barriers that kept us from achieving goals:
The PubSIG leaders feel that our SIG did a fairly good job of achieving its stated goals. If there is in fact any barrier that kept us from doing a more thorough job, it probably was the time constraint resulting from competing priorities at work. The leaders certainly enjoyed working together and enjoyed working with the SIG membership.

What we would have done differently:
Much of the leadership’s activity dealt with this year’s C&A, meeting ACE Board deadlines, and general PubSIG housekeeping tasks. We might have done well to be more forward thinking or to have acted more as advocates for new types of training or development programs for new skills (in e-publishing, for instance) for which the membership will have a growing need in the future. A useful workshop or distance-training class might have resulted and that could have had a greater benefit to the SIG membership.

What the ACE Board can do to help PubSIG be more effective:
Deadlines were a little hard to track this year. We would like to see the Board adopt a realistic set of deadlines for SIG reports and the C&A process early on in the coming year, and then stick to those deadlines. That will help us to mesh our ACE-related work with the rest of our work, much of which is also deadline driven.

We would like the Board to distribute minutes and other documents in PDF form. Software compatibility issues gave some of us trouble opening the minutes and other attachments sent to us on behalf of the Board. To open a PDF document, all anyone needs is the free Acrobat Reader. This would make it just that much easier for the SIG leaders to pass Board news on to the membership.

Other thoughts to share with the ACE Board:
The PubSIG leadership met monthly via 3-way conference call. The calls lasted anywhere from 20 to 45 minutes, and helped us to share leadership responsibilities more easily and meet deadlines more effectively, and generally gave us an opportunity to get to know each other and develop a good working relationship. This kind of teamwork made the SIG leadership responsibilities seem much less daunting. We’d recommend this approach to the leadership of other SIGs.

One item on the agenda for each monthly conference call was what to include in the monthly PubSIG e-newsletter. The newsletter, really nothing more than an e-mail to the PubSIG listserv, usually listed two to five items that we thought would interest the PubSIG membership, welcomed new PubSIG members by name, and encouraged members to participate in various ACE activities. Based on the comments we received, the members appreciated getting regular newsletters.

We also would like ACE to post to its web site a summary or notes on each breakout session or workshop from the annual meeting. This would allow the broader membership to benefit from the ideas presented at the annual meeting. Not everyone who joins ACE is able to attend the annual meeting each year, but all should still have access to this very useful information.

This report submitted by:
Jim Coats
Publishing SIG Chair
May 14, 2003

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