Want to find out how the ACE listservs work? Below are answers to common questions regarding
the listservs, how they work, who can or cannot subscribe, and how to troubleshoot if your message doesn't go through.
How the ACE Listservs Work
ACE membership listservs
When you join ACE, your e-mail address is added to the membership electronic mailing list. You will receive
all communications sent via this listserv. If you want to distribute a message to this list, send it to the
coordinator at ACE Headquarters.
Your e-mail address is also automatically added to your region's listserv when you join ACE. Thus, if you are
a member from Ohio, for example, you automatically have the capability of sending messages to and receiving messages from
the north central region listserv.
SIG listservs
When you join ACE's special interest groups, your e-mail address is added to those SIGs' listservs. You will
receive messages sent to those lists and you may send messages to those lists. You may not send a message to a
list if you are not subscribed to it.
Example: If you are a member of the writing and photography SIGs, you will receive messages from those
lists and will be able to send messages to them. If you try to send a message to the information technology SIG
list, the message will not go through because your address is not on that list. You may, however, send the
message to ACE Headquarters and the coordinator will forward it for you.
Committee listservs
Each ACE committee has its own listserv (created by the ACE coordinator) that contains committee members' e-mail
addresses. Committee members receive messages from and can send messages to the list. If you're an ACE member
who wants to send a message to a committee list of which you're not a member, send it to ACE Headquarters and
the coordinator will forward it for you.
Other listservs
The same rules apply to all other ACE listservs (i.e., past presidents, SIG leaders, committee chairs,
international meeting program planning committee, regional listservs): Your address must be on a listserv to receive
messages from and send messages to it.
ACE Headquarters creates/maintains all listservs.
Why does your address need to be on a list to receive messages from and send messages to it?
We want to ensure that only ACE members have access to our lists. Without that rule, any outsider could post messages to our
listservs.
Troubleshooting the Listservs
You know your address is on a particular listserv, yet you can't seem to send a message to it.
Ninety-nine percent of the time, it's because you're trying to send the message from an e-mail address that
differs from the one on file at ACE Headquarters. When you do this, our system recognizes the address as an
outsider and won't distribute the message.
In some cases, your address may have changed, but ACE Headquarters was not notified. Let us know when your
address changes so we can update our listservs right away.
In other cases, the address you're sending from is different than you think it is. For example, a member with
the address abc@usda.gov sends from that address, but his server actually distributes the message
from abc@intranet.usda.gov. That little "intranet" causes our system to read it as a non-member
address. Although that member receives messages at abc@usda.gov from ACE listservs, he can't send
messages to our lists from that address. So we would need to include his address as abc@intranet.usda.gov on
our listservs.
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