University of Idaho - College of Agricultural & Life Sciences
Moscow, ID

Open for Recruitment:
August 25, 2008 - Open until further notice

Announcement #:
15841064266

Salary Range:
See position details below

Full or Part Time:
See position details below

Location:
Moscow

Materials Required:

• Online Application (www.hr.uidaho.edu)
  
• Letter of Qualification
  
• Resume
  
• Contact Information for 3 Professional References
  
• Positions within this Roster

Web Coordinator

• College of Ag & Life Sciences and Extension & Outreach
  
• Pay Rate: $38,500 DOE
  
• Full or Part Time: Full Time
  

College of Agricultural and Life Sciences
The College of Agricultural & Life Sciences offers some of the nation's most respected programs in the areas of agriculture. See www.ag.uidaho.edu for additional information.

University Extension
Extension professionals work with the people of Idaho to address youth, community, family, environmental, natural resource and agricultural issues. See www.extension.uidaho.edu for additional information.

Web Coordinator

• College of Graduate Studies and University Research
  
• Pay Rate: $38,500 DOE
  
• Full or Part Time: Full Time
  
• The College of Graduate Studies combines the kind of nationally competitive academic and research opportunities you’d expect at a large metro institution with a small-town, hands-on learning experience. See www.grad.uidaho.edu for additional information.

Dean Margrit von Braun says, “We pride ourselves on offering programs large enough to foster the vital interchange of ideas among students and faculty that’s necessary for advanced studies, yet small enough to permit close student-faculty relationships.

University Research
The University of Idaho works closely with Idaho universities, research laboratories and industries to advance the science capabilities and capacities within the State. See www.uro.uidaho.edu for additional information.

The University of Idaho has begun a campus-wide initiative focused on renewing its entire Web presence. The Web Coordinator position is your chance to play a key role in creating an exciting and dynamic communications channel.

We are currently recruiting for the Web Coordinator positions for the College of Agricultural and Life Sciences and University Extension, and College of Graduate Studies and University Research. There will eventually be eight Web Coordinator positions. Recruitment for the final two vacancies will begin in the coming months.

Salary: $38,500 DOE

The Web Coordinator position is a critical role in the revitalization of the Web presence for the university, colleges and departments. As a member of the University Web Team, you will work with college and department leadership and faculty to express the unique story of University life, academics, and research via the Web. Most importantly, you are a valuable resource for integrating other communications channels into forms appropriate for the Web, and ensuring quality of content, design and technology.

APPLICATION PROCEDURES:

To be considered, complete the online application including a resume, letter of qualification detailing how you meet each of the minimum and desirable qualifications and a list of at least 3 professional references including contact information. Applicants who meet the minimum qualifications will be considered for this position and future positions until the roster is closed.

MAJOR FUNCTION:

Provide management and support for the development and maintenance of college and department Web presence, including design, content, marketing effectiveness, and overall utility. Under the general supervision of the Director of University Web Communications and coordinating closely with college and department leadership, the Web Coordinator helps ensure the effective application of the university’s internal and external communication and branding strategies to the Web. As such the Web Coordinator plays an integral role in the success of the marketing and communication efforts of the University of Idaho, and provides guidance and support in the effective use of Web technologies to serve both the administrative and academic environments of the university.

RESPONSIBILITIES: (% of Time; Essential/Marginal)

Provide support and assistance to the colleges and departments by: (40%; Essential)

• Providing consistent management of college and department Web sites including branding, content, visual and navigational effectiveness, etc.; managing customer-facing Web properties focusing particularly on content management, maintenance, and updates. Creating and developing additional content and Web sites to ensure an engaging and effective user experience.
  
• Working with college/departmental leadership in prioritizing and acting upon requests to ensure the college and department Web needs are effectively and consistently met in a timely manner.
  
• Preparing Web features, personality profiles, news stories, guides, and related content (including photography and video) for purpose of recruitment, retention, public and alumni relations in concert with college resources.
  
• Repurposing existing marketing and communications materials for Web delivery.
  
• Facilitating the ongoing maintenance and optimization of all Web properties within the organization.
  
• Establishing and maintain Web publishing practices and training for Web Authors, faculty and other contributors within the college and departments.
  
• Maintaining Content Management System (CMS) permissions and templates for colleges and departments.
  
• Working with Director of Web Communications and other Web Coordinators to design, plan, and implement projects concerned with Internet and Intranet applications that service the student body, faculty, and administrative offices.
  
• Serving as a resource for institutional, departmental, and organizational use of the Web in support of their missions, goals, and activities.
  
• Providing consultation and communications on Web guidelines, technologies, policies, and other relevant materials.
  
• Seeking information for improving Web content.
  
• Working with college/departmental leadership to establish protocols and procedures for updating web content.

Provide consultation and management regarding college and department Web presence by: (30%; Essential)

• Encouraging consistent university branding, messaging and user experience for colleges/department’s online presence; ensure that content, function and visual integrity of the Web presence is maintained consistently; ensuring Web sites are developed, as appropriate, in coordination with college recruitment and development activities; implement policies with respect to Web appearance and functional standards and ensure compliance with standards/policies.
  
• Working with college/department leadership, marketing/development staff and Director of Web Communications to identify, design and implement Web enhancements in support of the university’s Web Strategy and Strategic Plan.
  
• Making recommendations to Director of Web Communications regarding short and long-term project priorities concerned with college and department Web sites.
  
• Establishing unit goals, priorities and operating policies, procedures and standards in collaboration with Director of Web Communications and college’s/department’s leadership.
  
• Maintaining up-to-date knowledge of new technologies, trends and best practices in order to identify areas for future development and enhancement.

Manage and evaluate systems to enhance the campus Web services by: (15%; Essential)

• Evaluating the effectiveness, usability, and accessibility of college and department Web sites using Web metrics and other performance measures; identifying needs and make recommendations for enhancements to Web sites overall effectiveness.
  
• Monitoring customer satisfaction and insure college/department responsiveness to web inquiries.
  
• Researching and identify opportunities to enhance content for both user engagement and search engine optimization as well as related content on third-party Web sites external to the University.
  
• Engaging with faculty, staff, and student participation in recommending and reviewing Web services, policies and procedures as well as content and organization.
  
• Working with the University’s Lead Web Analyst to develop and analyze reports regarding effectiveness of Web sites; identify needs and make changes to increase effectiveness of the Web site.

Optimize customer satisfaction through collaborative team work and strong commitment to customer service by: (10%; Essential)

• Engaging in collaborative problem-solving with ITS and other Web Coordinators to ensure that the customer needs of the university are met, the integrity and quality of the university Web presence are maintained, and there is continuous and consistent improvement of Web sites.
  
• Monitoring legal, privacy, and security concerns related to use of the public-facing Internet and internal Web presence.
  
• Fostering an atmosphere of collaborative problem solving with colleges/departments and faculty, staff, students, and administrators to ensure the Web needs of the university are met.

Contribute to overall team effort by: (5%; Marginal)

• Sharing findings and recommendations based on observation, analytics, and survey data.
  
• Attending meetings/working with committees college and departmental leadership and faculty, staff and students.
  
• Working on special projects.
  
• Learning and improving your knowledge/experience and sharing lessons learned with team members.
  
• Performing other duties as assigned.

MINIMUM QUALIFICATIONS

• Education/Experience: Bachelor’s degree in communications, marketing or related field plus at least 1 year of related experience OR equivalent combination of related education and/or experience totaling approximately 5 years.
  
• Basic knowledge of Web visual design, navigation, content creation and usability.
  
• Ability to set priorities, accomplish objectives in a timely manner, and manage several projects at once.
  
• Established record of collaboration and good interpersonal and communicational skills with diverse internal and external constituents.
  
• Proven organizational skills.

DESIRABLE QUALIFICATIONS

• Project management and inter-departmental management skills.
  
• Communications and/or marketing experience, preferably in higher education.
  
• Experience creating Web-based marketing materials in a branded, integrated marketing focused environment.
  
• Proficiency in Web graphics creation software such as Photoshop and Illustrator.
  
• Experience creating Web sites in a Content Management System (CMS) or Web development tool such as Dreamweaver, Web Expressions or FrontPage using HTML/CSS.
  
• Working knowledge of additional web technologies including: Javascript, ASP.NET, XML, Flash, and Quicktime.
  
• Working knowledge of search engine optimization, Web analytics and Web marketing principles.
  
• Experience with Google Analytics and other Web analytics tools/software.
  

Founded in 1889, the University of Idaho is the state’s flagship higher-education institution and its principal graduate education and research university, bringing insight and innovation to the state, the nation and the world. The only institution in the state earning the prestigious Carnegie Foundation ranking for high research activity, University of Idaho researchers attract more than $100 million in research grants and contracts each year. UI’s student population includes first-generation college students and ethnically diverse scholars. Its high academic performers include 42 National Merit Scholars and a 2006-07 freshmen class with an average high school grade point average of 3.42. Offering more than 150 degree options in 10 colleges, UI combines the strengths of a large university with the intimacy of small learning communities.

The City of Moscow is a friendly community of 22,000 located in the beautiful rolling Palouse hills of northern Idaho. Moscow offers clean air and water, low crime and traffic, a moderate cost of living, a relatively mild climate, exceptional public and private schools, and myriad recreational opportunities, as the area is surrounded by magnificent mountains, lakes, rivers, and forests. Residents have ready access to skiing, hiking, hunting, fishing, and boating; Hells Canyon National Recreation Area, the Frank Church River of No Return Wilderness, and the scenic Snake, Clearwater, Salmon, Lochsa, and Selway Rivers are all within easy driving distance. Moscow is known as the “heart of the arts”, ranked in the top 10 small arts towns in America. Our town is accessible by the nearby Pullman-Moscow and Lewiston airports, and the urban amenities and airport of the Coeur d’Alene/Spokane metropolitan area are less than two hours drive.

To enrich education through diversity, the University of Idaho is an Equal Opportunity/Affirmative Action Employer.

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